Aselo: Bringing Modern Technology to Child Helplines
With support from Safe Online's investements, in 2020 and now in 2022, Tech Matters is continuing to develop its project ‘Aselo: Bringing Modern Technology to Child Helplines’ – a customizable, open-source, contact center platform that allows children and youth to reach out to helplines via voice, SMS, webchat, WhatsApp, and Facebook Messenger. It includes automation of reporting of online child sexual abuse materials, providing children with the tools needed to protect themselves online. The project will also facilitate automated reporting of CSAM to national portals and law enforcement. This project will be implemented in South Africa and Zambia.