Aselo: Bringing Modern Technology to Child Helplines
Tech Matters will launch Aselo: Bringing Modern Technology to Child Helplines. This project is a customisable, open-source contact centre platform that allows children and youth to reach out to helplines via voice, SMS, webchat, WhatsApp, and Facebook Messenger if they come across CSAM. It will also be made available for adults, who could call about a child protection issue that they come across. The project will also facilitate automated reporting of CSAM to national portals and law enforcement. This project will be implemented in South Africa and Zambia.