Ukraine launches a national advisory line to keep kids safe online


A child in Ukraine uses her computer to do schoolwork during the COVID-19 pandemic.

In Ukraine, 7-year-old Zlata uses her computer to do schoolwork.

On September 15, a new national advisory hotline was launched in Ukraine to keep children safe from online violence. By dialling 1545, then choosing 3, people from across Ukraine can now access essential information to protect their children from digital risks.

“This line works 24/7 to help Ukrainians find information about what to do in cases of cyberbullying, sexting and other forms of cybercrime that children face online,” said Anastasiya Dzyakava, Adviser on Human Online Safety at Vice-Prime-Minister - Minister for Digital Transformation of Ukraine. “People can also get psychological support or even a consultation on how to reduce the amount of time your child spends online.”

Anastasiya Dzyakava, Adviser on Human Online Safety at Vice-Prime-Minister - Minister for Digital Transformation of Ukraine speaks about the power of collaboration for keeping children safe online. 

This hotline is designed to raise awareness among children, parents and caregivers, along with professionals who work with children to prevent and respond to online risks. In a country where up to 93 per cent of children aged 15 to 24 are online, a resource like this is increasingly critical. According to a Ukrainian U-Report Survey, more than a quarter of young people speak to strangers about personal topics on the internet – and a third admitted their photos, videos or other personal content had been shared without their permission.

The specialists of the 1545*3 line work around the clock and provide information on children's safe behavior in the digital environment to prevent violence.

The #Stop_Sexting Project

Created in partnership with the country’s Cyberpolice Department, the hotline also helps provide advice for enforcement officers, including step-by-step response mechanisms to handle cybercrime cases.

This hotline was created by the Government Contact Center in partnership with the #Stop_Sexting Project, the Patronage Service of the Deputy Prime Minister of Digital Transformation, the Ministry of Social Policy of Ukraine, the Ministry of Internal Affairs of Ukraine, the Presidential Commissioner on the Rights of the Child, World Childhood Foundation, and telecom operator Datagroup.